At Pulso Mart, we value transparency in how information is collected, used, and protected. This Privacy Policy explains what types of personal information may be collected from visitors and customers, how it is used, and how it is handled when you interact with our website or place an order.

This Privacy Policy applies to visitors, customers, and individuals who interact with the Pulso Mart website or customer service channels.

1. Information Collection

Pulso Mart collects information that is necessary to process orders, communicate with customers, provide services, and maintain website functionality. Collected information may include:

• Basic contact information such as name, email address, phone number, and billing or shipping address.
• Order details, including products purchased, transaction information, and order dates.
• Technical information such as device type, browser type, IP address, time zone, and website activity, which may be used to maintain site security, analyze website performance, and improve usability.
• Communications between customers and Pulso Mart, including customer service emails or other correspondence, when necessary for customer support and service records.

Pulso Mart collects and uses information only as reasonably necessary for business operations, order fulfillment, customer service, website functionality, security, analytics, and other purposes described in this Privacy Policy.

2. Use of Information

Collected information may be used to:

• Process and fulfill orders and payments.
• Provide order confirmations, shipping updates, and other transaction-related communications.
• Respond to customer inquiries and support requests.
• Maintain accurate business and transaction records.
• Improve website performance and customer experience.
• Monitor website activity and help prevent fraud, misuse, or unauthorized activity.
• Provide marketing and advertising in accordance with applicable preferences and requirements.

3. Data Sharing

Pulso Mart may share Personal Information with service providers when necessary to operate the website, process transactions, fulfill orders, and provide services.

These service providers may include:

• Payment processors
• Shipping and delivery providers
• Website and hosting service providers
• Analytics providers, such as Google Analytics
• Marketing or advertising service providers when applicable
• Other service providers that help Pulso Mart operate its business

Each provider receives information as reasonably necessary for the service it provides.

Pulso Mart does not sell or rent customers’ Personal Information to unrelated third parties.

Pulso Mart may also disclose information when required by law, legal process, or government request, or when reasonably necessary to protect its rights, customers, property, or operations.

4. Payment Security

Payments are processed through applicable third-party payment providers.

Payment methods available at checkout may include major credit and debit cards and other payment methods supported by our payment providers.

Pulso Mart does not retain complete payment card details on its own systems. Payment information is handled by the applicable payment processor according to its security practices and applicable requirements.

5. Cookies and Tracking

Pulso Mart uses cookies and similar technologies for website functionality, analytics, security, and, where applicable, advertising.

Cookies may help the website remember information such as shopping cart contents, browsing sessions, and preferences.

Analytics and tracking technologies may also be used to understand how visitors interact with the website and to improve website performance and services.

You may manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functions, including portions of the shopping or checkout experience.

6. Customer Privacy Rights

Depending on your state of residence and applicable law, you may have certain rights regarding your Personal Information, which may include the right to request access to, correction of, or deletion of your Personal Information.

Requests regarding Personal Information can be made using the contact information provided in the Contact for Privacy Concerns section below.

Pulso Mart may take reasonable steps to verify the identity of a person making a privacy request before processing the request.

We will review and respond to applicable requests in accordance with relevant privacy laws.

7. Data Retention

Pulso Mart retains Personal Information for as long as reasonably necessary to process transactions, provide services, maintain business and transaction records, comply with legal or regulatory requirements, resolve disputes, prevent fraud, and enforce applicable agreements.

When Personal Information is no longer reasonably required for these purposes, it may be deleted or securely disposed of in accordance with applicable requirements.

8. Data Security Measures

Pulso Mart uses reasonable administrative, technical, and organizational measures designed to protect Personal Information from unauthorized access, misuse, alteration, or disclosure.

Payment information is processed through applicable third-party payment providers, and Pulso Mart does not retain complete payment card details on its own systems.

While no online system can be guaranteed to be completely secure, Pulso Mart takes reasonable measures to protect the information it handles.

9. Email Communication

Pulso Mart may send transactional communications related to orders, payments, shipping updates, customer service requests, account activity, or other necessary service communications.

Where applicable, Pulso Mart may also send promotional or marketing communications in accordance with applicable preferences and requirements.

Customers may manage marketing communication preferences or contact Pulso Mart if they no longer wish to receive promotional communications.

10. Third-Party Links

The Pulso Mart website may contain links to third-party websites or services for convenience or functionality.

These third-party websites operate under their own privacy policies and practices. Pulso Mart is not responsible for the privacy practices or content of third-party websites.

Customers are encouraged to review the applicable privacy policies before providing information to third-party websites.

11. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our business practices, services, or applicable legal requirements.

Updates will be posted on this page with a revised Last Updated date.

12. Contact for Privacy Concerns

For privacy-related questions, Personal Information requests, or questions about how information is handled, customers may contact Pulso Mart:

Business Name: PulsoMart
Business Hours: Monday – Friday, 08:00 AM – 05:00 PM (GMT-06:00)
Business Email: support@pulsomart.com
Business Address: 6155 Sienna Trails #516, Beaumont, TX 77708, USA